Refund & Cancellation Policy
Last updated: November 4, 2026
1. 30-Day Free Trial
We want you to be fully confident in Folioary before spending anything. That is why we offer a 30-day free trial when you publish your first portfolio on your subdomain, plus a free tier.
You can design, customize, and publish your site with no credit card required upfront.
2. No-Refund Policy
Because Folioary is an instant digital Software-as-a-Service (SaaS) where cloud hosting, portfolio features, and templates are unlocked immediately upon payment, and because a 30-day free trial is available upfront:
Policy Summary:
All subscription fees are non-refundable once billed. We do not offer partial, pro-rated, or retrospective refunds for active or partially used billing periods.
3. How to Cancel Your Subscription
You can cancel your subscription at any time directly through your Folioary Dashboard:
- Log in to your Folioary Dashboard and go to Settings.
- Click Cancel Subscription.
- Your subscription will immediately be canceled and will not renew.
- Your paid features and published portfolio will stay active until the end of your current paid billing period.
4. Billing Errors
While regular renewals are non-refundable, if you were mistakenly double-charged due to a technical error, contact our support team within 7 days of the charge with your account email and transaction details. We will investigate and issue a refund for the duplicate charge promptly.
5. Contact Support
For any questions about your account, subscription, or billing, contact our support team directly:
Email: hello@folioary.com
Website: folioary.com